After 3 days of waiting my hotmail/windows live account has finally been unfrozen. To the best of my knowledge it started on Sunday night when I tried to send an email to a contact, I was met with a message that informed I could not send out going mail yet I could receive mail. I thought maybe it was a glitch with the site but after trying again a few hours later I found it was far from a glitch. It seems that my account was frozen because of hot mails new extreme measures in filtering out spam. The funny thing is that particular email address was private & only gets used maybe once every two weeks. When I got to the forum to report what had happened & to ask for help from the support team I was greeted with a endless barrage of people claiming to have the same problem. The forum posts were so crazy that each most was only 10 or so seconds old. There was one particular person who said they had been waiting 3 months to get a response from the support team. After writing about 3 postings they finally got back to me & last night fixed my account. even though the account is back they still have not offered any kind of explanation what so ever as to why the account was frozen in the first place. I’m figuring this has happened to many users of the hotmail service so I’d be interested in hearing from anyone else who this happened to, drop a line in the comments section if the same things has been done to you - and if so was there a resolve.
My own account feedback - most posts on the forum are not being answered.
After 3 days of waiting my hotmail/windows live account has finally been unfrozen. To the best of my knowledge it started on Sunday night when I tried to send an email to a contact, I was met with a message that informed I could not send out going mail yet I could receive mail. I thought maybe it was a glitch with the site but after trying again a few hours later I found it was far from a glitch. It seems that my account was frozen because of hot mails new extreme measures in filtering out spam. The funny thing is that particular email address was private & only gets used maybe once every two weeks. When I got to the forum to report what had happened & to ask for help from the support team I was greeted with a endless barrage of people claiming to have the same problem. The forum posts were so crazy that each most was only 10 or so seconds old. There was one particular person who said they had been waiting 3 months to get a response from the support team. After writing about 3 postings they finally got back to me & last night fixed my account. even though the account is back they still have not offered any kind of explanation what so ever as to why the account was frozen in the first place. I’m figuring this has happened to many users of the hotmail service so I’d be interested in hearing from anyone else who this happened to, drop a line in the comments section if the same things has been done to you - and if so was there a resolve.
My own account feedback - most posts on the forum are not being answered.
